FAQs

How do I add Recs?

Click the “My RecList” tab in the navigation bar at the left of the SheRecs site. Once there, click “Add Recs” and search for the category of support you want to share. Before submitting each Rec, you will be asked to confirm that the information is accurate, that it was shared with you in the context of a prior professional or service relationship, and that you are comfortable sharing it within the SheRecs community.

How do I edit my profile?

Click the Profile icon appearing at the bottom of the navigation bar (on the left of the SheRecs site). You can update your photo, name, city, state, and bio by clicking the “Edit” and pencil icon button on your profile.

How do I search for / add / remove friends?

Click the “Friends” tab. You will find your Friends list, along with options to accept new friends (“Requests”) and find or request friends (“Find Friends”). You can also message, block, or remove friends from this page.

Who is eligible to join SheRecs?

SheRecs is open to any person who is 18 years of age or older. By creating an account, you confirm that you meet this age requirement. SheRecs does not knowingly collect personal information from anyone under 18, and accounts found to belong to minors will be removed.

Can I subscribe to SheRecs without completing a RecList?

SheRecs is built on sharing and reciprocity, every community member has something to contribute. That said, if adding Recs takes a little longer for some members than others, that is okay. You can belong to SheRecs without completing a RecList for now, though as the platform evolves, your membership access may be affected if you do not maintain a minimum number of Recs or update your RecList regularly.

Is the account free?

SheRecs is currently free for all members. In the future, SheRecs may introduce tiered membership options, some of which may not be free, and may require a minimum number of Recs and regular RecList updates to maintain free membership. FoundingCircle members (those who joined during our initial launch period) who maintain at least ten Recs and update their RecLists at least quarterly will retain free membership as SheRecs evolves, subject to our Terms of Service.

How do I invite my friends to SheRecs?

Currently, as we continue to build and refine SheRecs, membership is limited to our FoundingCircle (those personally invited by the SheRecs team during this early stage). We will soon invite you to share your unique invitation code with people in your community who you believe would be valuable contributors to and beneficiaries of our community. Your invitation code is provided at signup and can always be found under “Settings” in the “Referral code” section.

Can I invite anyone to SheRecs?

Yes, once we begin to expand more broadly, any person who is 18 or older is welcome to join. We encourage you to invite community members who will contribute meaningfully and benefit from the Recs shared here.

Whom should I recommend?

Please only recommend service providers whom you or a family member have personally used, would use again, and would confidently suggest to a close friend. Only recommend providers who are 18 years of age or older. Before submitting a Rec, ask yourself:

• Would I be happy to use this provider again if I needed this service?
• Would I give this provider a four- or five-star rating?
• Would I be comfortable if my close friends used this provider?
• Is this provider still in operation and accepting new clients?

What should I keep in mind when submitting a Rec?

When you submit a Rec, it is expected that: (i) you have a genuine prior relationship with the provider in a professional or service context; (ii) the information you are submitting is accurate to the best of your knowledge; and (iii) you are comfortable sharing this information within the SheRecs community. Please only submit contact information that was shared with you in the context of that relationship.

Do I have to include a Rec for every service in the RecList?

No. While a minimum number of Recs may be required for full access in the future, please only recommend service providers you or your family have genuinely used and would confidently suggest to close friends. Most members will not have Recs for most categories, and that's exactly why SheRecs exists.

Can people dislike a recommendation?

Members cannot express a negative reaction to a Rec. Recommendations on SheRecs reflect the individual experience and opinion of the member who submitted them, and one person's positive experience will not be universal. In the spirit of maintaining a supportive and trustworthy community, we do not offer a dislike function. If you have a serious concern about a recommended service provider, for example, a safety issue, please report it to us at contact@sherecs.com. We take all reports seriously and will review them promptly.

What if I have a recommendation that does not fit in any categories on the list?

Please contact us at contact@sherecs.com to suggest a new category. If there is sufficient community interest, we may add it to the RecList. Keep an eye out for new categories launching soon.

What if I want to recommend a service I have used on vacation?

Please include out-of-area Recs in your RecList and be sure to enter the relevant zip code so that other members can find them when searching in that location. As SheRecs grows, we hope to offer Recs across many more areas, and travel recommendations can be a valuable part of that.

Do I need to share service providers' contact info when I input them in my RecList?

Yes — at least one type of contact info is required to input a Rec. We encourage you to include as much contact information — such as a phone number, email, Instagram handle, or website — as possible, so that the Rec is as useful as possible when we are ready to share it more broadly. Please only include contact information that was shared with you by the provider in the context of your professional or service relationship, and only information that you are comfortable sharing. For guidance on what information is appropriate to include, please see our Privacy Policy.

Why can't I see service providers' contact info when I search for Recs?

Before a Rec's contact info becomes available to members, SheRecs allows a brief window, typically no more than a few days, to introduce the provider to the platform. When you submit a Rec, you'll be asked to give your provider a personal heads up that their name has been shared here; SheRecs will also attempt to reach out to them directly during this period. Once that introduction window has passed, the Rec becomes available more broadly. In the meantime, you can message the recommending member for more information or search for the provider on your own.

Can I save other community members' Recs?

Yes. Click the heart icon / Save button of any Rec to save it to your “Liked” section, which you can find in the “RecList” tab when you are logged in.

What is reposting a Rec?

If you come across a Rec for a provider that you also would like to recommend, based on your own personal experience with the provider, you can “Repost” it and select your privacy options and share what you like about it without having to completely retype the Rec. Then, based on your privacy options for the Rec, it will show up as a provider you also recommend when others search for that type of provider.

What happens when I “Request info” on a Rec?

When you click to “Request info” on a Rec, a notification is sent to the recommending community member that you are seeking more information. They can choose to reply or not.

What if no one in my network has a recommendation that I am looking for?

We're just getting started, and our community is growing every day. If you can't find a Rec for a particular service, please click to “Request a Rec from Your Community”, and we will share on the home page that someone (without sharing your name) is seeking a Rec for the category that you've searched. And as SheRecs expands, please share your invitation code with friends you'd like to bring in. The more members we have, the more Recs we'll have for all of us.

I am both a member and a service provider. Can I recommend myself?

Members who are also service providers are welcome to join SheRecs as community members. Please only recommend yourself if you genuinely believe you would meet the standards described in “Whom should I recommend?” above.

Who can see my profile?

Only friends you have requested or accepted can see your full profile. Other members see only your public-facing profile, which includes your name, photo, and city, along with any Recs or HotRec responses you have chosen to make public.

Will people be able to see my RecList?

No one, including your friends, will ever see your complete RecList. Your individual Recs are shared according to the privacy options you chose at input (“friends only”, “entirely blind”, “fully publicly”) selectively: when they match a search or when our algorithm believes they would be a good suggestion for a community member. Newer Recs are more likely to be suggested at this point.

Does SheRecs verify recommendations?

SheRecs does not verify recommendations. Recommendations on SheRecs reflect the individual opinions and experiences of the members who submitted them. SheRecs makes no representations regarding the accuracy of any recommendation, the quality of any recommended service, or the qualifications, licensing, credentials, or suitability of any recommended service provider. A positive experience reported by one member does not guarantee the same experience for another. Members are encouraged to use their own judgment and conduct any additional research they consider appropriate before engaging any service provider.

When people who aren't my friends search for a service I've recommended, what info will they be able to see?

When a member searches for a service, by default their own friends' Recs will appear first. If they choose to search more broadly, they may also see anonymized Recs from neighbors and friends-of-friends, with no name or identifying information attached to the Rec by default, but with name if you chose “fully public” when you input the Rec. You can further customize your sharing preferences in your privacy settings. If a member would like to learn more about an anonymized Rec, they may click “Request info” on the Rec, which sends a notification to the recommending member. Please note: if you choose to respond to such a request, doing so will reveal your identity to that member. You will receive a notice of this before your response is sent.

Can I block certain members?

Yes. If there are any members with whom you do not feel comfortable sharing your Recs or other content, you can block them in your privacy settings. Blocked members will not be able to view your profile, contact you, or see your Recs, including anonymized Recs. If you believe a member has engaged in harassing, abusive, or otherwise inappropriate conduct, please also report the behavior to us at contact@sherecs.com.

How will SheRecs use service providers' contact information?

Contact information submitted as part of a Rec is stored securely and is initially accessible only to the member who submitted it. SheRecs does not share service provider contact information with other members until the introductory process described below has been completed, and does not share contact information with any third party. Before a Rec's contact information becomes available to other members, SheRecs provides a brief introductory period, typically around 72 hours, to introduce the provider to the platform. During this window, the recommending member is asked to personally notify the provider that their name has been shared on SheRecs, and SheRecs may also reach out directly. This gives providers the opportunity to learn about SheRecs and, if they wish, to manage how their information is presented before it becomes available to other members. Providers who would like to update or remove their information at any time may do so by contacting us at providers@sherecs.com. For a full description of how SheRecs collects, stores, and uses service provider information, please see our Privacy Policy.

What are my rights regarding my personal data on SheRecs?

Members may request access to, correction of, or deletion of their personal information at any time by contacting us at contact@sherecs.com. Depending on where you live, you may have additional rights under applicable state or federal privacy laws. Please see our Privacy Policy for more information.

I am a service provider who has been recommended on SheRecs. How do I manage my information?

If you have been recommended on SheRecs and would like to manage, update, or request removal of your information from our platform, please visit sherecs.com/providers or contact us at providers@sherecs.com. We will respond to all such requests promptly.

How do I report a concern about content or conduct on SheRecs?

SheRecs is committed to maintaining a safe, respectful, and trustworthy community. If you have a concern about a service provider, a member, or content on the platform, including anything you believe is inaccurate, harmful, or in violation of our Community Guidelines, please report it to us at contact@sherecs.com. We review all reports and will take appropriate action, which may include removing content, restricting access, or, where warranted, escalating to the appropriate authorities.

For more, see our Privacy Policy.

What is a HotRec?

HotRecs are community prompts that invite members to share non-service-provider recommendations: a favorite product, a travel destination, a book you loved, or a take you just can't stop thinking about. Some prompts are lighthearted; some invite a little more debate. All responses are subject to our Community Guidelines. HotRec responses are shared publicly.

What is GetToKnowHer?

GetToKnowHer prompts invite members to share a little bit about themselves, sometimes in the form of quick games or questions, to help community members connect with each other beyond the Recs themselves. GetToKnowHer responses are shared publicly.

What is OnHerMind?

OnHerMind is a space for members to share what's on their minds with the community: a thought, a question, a resource you've found helpful, or something you're excited about. All OnHerMind content is subject to our Community Guidelines. You can choose in your privacy settings how broadly to share your posts.

What can I find on the “Feed”?

Your Feed brings together content from SheRecs (“xoxo, SheRecs”) and your fellow community members, including HotRec responses, GetToKnowHer prompts, and OnHerMind posts.

What content is not permitted on SheRecs?

SheRecs is a community built on trust, respect, and genuine connection. Content that is false, misleading, harassing, abusive, discriminatory, or otherwise harmful to other members or service providers is not permitted. Please review our Community Guidelines for a complete description of our content standards. Members who violate our Community Guidelines may have their content removed and their access restricted or terminated.

Will there be advertisements on SheRecs?

Every Rec result you see when searching on SheRecs will be a genuine community recommendation. Sponsored or branded content may appear in other areas of the platform but will always be clearly and conspicuously labeled as such, so you always know what you're looking at. This commitment is reflected in our Terms of Service.

I'm interested in partnering with, working with, interning at, or advertising with SheRecs.

We'd love to hear from you. While we are not currently hiring, we are always open to exploring internships, partnerships, and connections with complementary brands. Please reach out at partner@sherecs.com.

Is SheRecs expanding?

Yes. We are focused on refining the SheRecs experience in our initial community first, then growing from there. If you're interested in bringing SheRecs to your area, please reach out at partner@sherecs.com.

What should I understand about the nature of recommendations on SheRecs?

Recommendations on SheRecs are the personal opinions of individual community members based on their own experiences. SheRecs does not endorse, warrant, or guarantee any recommended service provider, and makes no representation that any provider is licensed, insured, credentialed, or appropriate for your particular needs. Nothing on SheRecs constitutes a professional referral or endorsement of any kind. Your use of SheRecs as a starting point for finding service providers does not relieve you of the responsibility to make your own independent assessment of any provider before engaging them. SheRecs's liability in connection with any recommendation or use of the platform is limited as set forth in our Terms of Service.

How do I contact the SheRecs team?

We're here to help. Reach out to us at:

• Technical issues: tech@sherecs.com
• Partnerships, advertising, and internships: partner@sherecs.com
• General questions, suggestions, or concerns: contact@sherecs.com
• Membership issues: members@sherecs.com
• For Providers: providers@sherecs.com